Helpful things to know about working with me!
FAQ
#1. How can I book you if there are no available dates?
I often will update availability for days I want to have numerous sessions i.e. offering an entire day of Christmas minis, or during busy season I try to offer as many time slots as I can, but most sessions are booked by request only. It helps me ensure I keep clients spaced out enough so that everyone gets the quickest turnaround time possible for their photos (I try to be quite speedy compared to other photographers!). Just shoot me a message on my 'contact' page and when we find a day that works for you, click the 'Book Now' button on my Services page!
#2. Do you travel for sessions? Are there fees?
I do not charge travel fees for weddings anywhere in Michigan!
Aside from weddings, I do travel within 50 miles of Traverse City, Michigan for free. Anything outside of that is an extra fee to cover travel costs, but I'm a travel guru and can usually make it happen very reasonably priced. I'm available worldwide and won't say no to an adventure!
#3. How do you handle weddings?
After booking you receive a confirmation email, a contract, and an invoice. The contract and invoice are due anytime as long as they are completed prior to 30 days before your date.
Also around 30 days out, I will send you a required form to fill out with the names/groups you want photos with following the ceremony so that we can run this as smoothly as possible! This, along with a finalized copy of your timeline, need to be returned to me one week prior to your wedding.
#4. How do you handle proposals?
Proposals are so fun! I've planned several now, and I'm happy to either let you plan and just tell me where to be and when, or I can offer suggestions and help you plan as much or as little as you want. I'm happy to prep set up/take down as well if you want certain things such as flowers, candles, champagne, etc. Thankfully, I have a 100% success rate for it being a surprise and for them saying yes!
#5. How does my wedding deposit work?
All of my wedding packages require a $300 nonrefundable deposit to secure your date. After booking, you will receive an invoice for the rest, which you can pay any time at your own convenience up to 1 month before the wedding. Late payments will not be accepted and your spot will not be held.
#6. What is your cancellation policy?
My policy is that you can cancel your session up to 7 days in advance and receive a full refund, no questions asked (with the exception of wedding deposits which are nonrefundable). Anything afterwards is a 50% refund as it doesn't allow me time to schedule another client in place of yours.
#7. What about bad weather?
Cloudy skies are great! Rain/storms/severe cold are not. If we can get good pictures, we will absolutely do our shoot! However, if we unfortunately are not able to make it happen safely for you, me, and my camera, you have your choice of a full refund or a reschedule.
#8. Will I have full ownership of my photos?
Yes. If you book a session, you have access to download your edited photos for free for one year. They are yours to do whatever you want with! I absolutely love being tagged and/or credited of course, but it's not a requirement.
All photos you receive will be edited with appropriate lighting, color, contrast, etc. You will not be allowed to have the unedited, RAW photos. This is a standard amongst nearly all photographers as we often have to adjust our camera settings to get optimal shots to include detail, which is almost never 'ideal' for a final image. Because it is still my art, you will not receive unedited photos.
#9. How do I access my photos, and how long do I have access to them?
Once your gallery is done, you will receive a personalized link via your e-mail on file that takes you to your gallery. You can download all of your photos here!
Your photos will remain on my site for one year. I pay for space to keep them available that long for you, but please make sure you back up your photos before the year expires!